Shipping Policy

All orders are processed and shipped from Kyoto, Japan.

Processing Time
Orders are processed within 2–3 business days (excluding weekends and Japanese public holidays). 

Domestic Shipping (Japan)
* Carrier: Yamato Transport, Japan Post, or other designated carriers.
* Free shipping on orders over ¥10,000 (tax included).
* For orders under ¥10,000, shipping fees are calculated automatically at checkout.

International Shipping
We offer worldwide shipping via international express services (e.g., EMS / DHL / FedEx).
* Shipping rates and estimated delivery times are calculated at checkout based on your destination and order weight.
* Please note that custom duties, taxes (such as VAT or GST), and import clearance fees are not included in the item price or shipping cost. These charges are the responsibility of the recipient and will be collected by the carrier upon delivery.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Contact
If you have any questions regarding shipping, please contact us at mail at eyeballslimbs.com.